Delivery Information
Fast Dispatch from Our Little Studio
We hand-pour every melt in small batches and aim to dispatch all orders the next working day. Each parcel is packed with care in our cosy family studio and sent out as quickly as possible.
Tracked & Reliable Shipping
We ship every order with Royal Mail Tracked 48 as standard for safe, reliable delivery.
If you need your order sooner, you can choose a Royal Mail Tracked 24 upgrade at checkout.
You’ll receive a tracking link as soon as your parcel has been posted so you can follow it all the way to your door.
Delivery Times
UK Orders: Usually delivered within 2–3 working days with Tracked 48, or 1–2 working days with Tracked 24.
Busy Seasons: During peak times (Christmas, Valentine’s, Mother’s Day, etc.) Royal Mail may experience slight delays, so please allow a little extra time.
Letterbox-Friendly Packaging
Many of our melts and smaller boxes are letterbox-friendly, meaning your order may be posted straight through the door.
Please note that letterbox sizes vary, and final delivery is always at the postman’s discretion.
Delivery Addresses
Please double-check your delivery details at checkout. If you spot a mistake, just contact us as soon as possible — we’re happy to update the address before dispatch.
Sending a Gift
Sending directly to someone special? We’ve got you covered.
We never include prices in any parcel, and you can add a free gift message at checkout to make your order extra thoughtful.
UK-Only Shipping
We currently ship within the UK only.
If you’d like to know when we open international delivery, feel free to join our mailing list for updates.

